Privacy Policy

Last Updated: November 15, 2025

BJSD Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bjsdsolutions.com, use our applications (including TextSwapper, BJSD Hub, and RaceRuler), or interact with our services.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Information You Provide:

• Account Information: When you create an account, we collect your email address, display name, and profile photo (if provided).

• Google Sign-In: If you choose to sign in with Google, we access your basic Google profile information (name, email address, and profile picture) for authentication purposes only. This information is used to create and manage your account. You can revoke this access at any time through your account settings or by visiting your Google Account settings. We do not use Google sign-in data for advertising or any purpose other than authentication. Google's use of information is governed by Google's Privacy Policy: https://policies.google.com/privacy

• Contact Information: When you use our contact forms, we collect your name, email address, and any message content you provide.

• App Usage Data: When you use our applications, we may collect information about how you interact with features, including usage statistics and feature preferences.

Information Automatically Collected:

• Analytics Data: We collect information about your visits to our website, including page views, session duration, device type, browser type, operating system, and referring URLs.

• Geolocation Data: We may collect approximate geographic location information (country and region) based on your IP address for analytics and security purposes.

• IP Addresses: For administrative users, we may store IP addresses for security and audit purposes. For regular users, we do not store complete IP addresses.

• Cookies and Local Storage: We use cookies and local storage to remember your preferences (such as theme settings) and to improve your experience on our website. We may also use cookies for user and site tracking to understand how visitors interact with our services.

• Payment Information: If you make a purchase through our services, we may collect payment information, including billing address, credit card details, or other payment method information. Payment processing is handled by secure third-party payment processors, and we do not store complete payment card information on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process and respond to your inquiries and requests

• Send you administrative information, including updates to our terms, conditions, and policies

• Analyze usage patterns and trends to improve user experience

• Detect, prevent, and address technical issues and security threats

• Process payments and manage transactions for purchases of our products and services

• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Third-Party Services

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf:

• Firebase/Google Cloud: We use Firebase for user authentication, data storage, and analytics. Your account information and app usage data are stored securely in Google Cloud infrastructure. Google's privacy policy applies to their services: https://policies.google.com/privacy

• ipapi.co: We use ipapi.co to determine approximate geographic location from IP addresses for analytics purposes. Their privacy policy: https://ipapi.co/privacy/

• Resend: We use Resend to process and deliver contact form submissions via email. Information you submit through contact forms is processed by Resend and delivered to our email address. Their privacy policy: https://resend.com/legal/privacy-policy

• Sanity CMS: We use Sanity CMS to manage website content. Content you view on our website is delivered through Sanity's infrastructure. Their privacy policy: https://www.sanity.io/legal/privacy

• Vercel: Our website is hosted on Vercel. Vercel processes website requests and may collect technical information. Their privacy policy: https://vercel.com/legal/privacy-policy

• Payment Processors: If you make a purchase, we may share payment information with secure third-party payment processors (such as Stripe, Paddle, or similar services) to process transactions. These processors are PCI DSS compliant and handle payment data according to their own privacy policies.

We require all third-party service providers to maintain appropriate security measures and use your information only for the purposes we specify.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place, including:

• Using service providers that are subject to appropriate data protection agreements

• Implementing technical and organizational security measures to protect your data

• Complying with applicable data protection laws and regulations

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers and service providers are located.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS

• Secure authentication and access controls

• Regular security assessments and updates

• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4.5. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users and relevant authorities as required by law. Notification will be provided:

• Without unreasonable delay, and in any event within 72 hours of becoming aware of the breach (where required by law)

• Via email to the address associated with your account, or by prominent notice on our website if email is not available

• With information about the nature of the breach, the types of information affected, steps we are taking to address the breach, and recommended actions you can take to protect yourself

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can access and review your account information by logging into your account dashboard.

• Correction: You can update your account information, including your display name and profile photo, through your account settings.

• Deletion: You can request deletion of your account and associated data by contacting us at privacy@bjsdsolutions.com. We will process your request within 30 days, subject to legal and operational requirements.

• Opt-Out: You can opt out of analytics tracking by disabling analytics in your account settings. Note that some basic functionality may require minimal data collection.

• Cookie Preferences: You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

• Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. To request your data, contact us at privacy@bjsdsolutions.com with "Data Export Request" in the subject line.

• Verification Process: For security purposes, we may need to verify your identity before processing certain requests. We may ask you to provide additional information or confirm your identity through your account. We will respond to verified requests within 30 days, or inform you if we need additional time.

• Enhanced Opt-Out Options:

- Analytics Tracking: Disable in your account settings under "Preferences"

- Marketing Communications: Unsubscribe links in emails or contact us directly

- Cookies: Use browser settings or cookie management tools to control cookie preferences

- Tracking Technologies: Contact us at privacy@bjsdsolutions.com to opt out of specific tracking methods

6. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@bjsdsolutions.com, and we will delete such information from our systems.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose.

• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt out of the sale of personal information. We do not sell personal information.

• Right to Data Portability: You have the right to receive your personal information in a portable and readily usable format that allows you to transmit the data to another entity. To request your data in a portable format, contact us at privacy@bjsdsolutions.com with "Data Portability Request" in the subject line.

• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at privacy@bjsdsolutions.com with "California Privacy Rights" in the subject line.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for the website to function properly, including authentication and security features.

• Preference Cookies: Remember your settings and preferences, such as theme selection (light/dark mode).

• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Tracking Cookies: We may use tracking cookies and similar technologies to monitor user behavior, analyze site usage patterns, and provide personalized experiences. These cookies help us understand which features are most popular and how users navigate our website.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data is automatically deleted after 90 days. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or operational purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

We review this Privacy Policy at least annually to ensure it remains current and compliant with applicable laws. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

10.5. Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit or use.

This Privacy Policy applies only to information collected by BJSD Solutions, LLC. If you click on a link to a third-party website or service, you will be subject to that third party's privacy policy and terms of service. We are not responsible for the content, privacy practices, or security of third-party websites or services.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@bjsdsolutions.com

BJSD Solutions, LLC

Pennsylvania, United States